Case Study: Clinical Focus

Radiology Group Upgrades to PMI Enabling Focus on Clinical Excellence

Medical Imaging and Radiology Associates, LLP (MIRA) Fort Dodge, IA

Diagnostic radiology group

Medical Imaging and Radiology Associates had a good track record of managing their back office operations in collaboration with hospital billing teams. However, after some in-house personnel turnover, the group needed help to fill the void.
The radiology group required medical coding and billing expertise to recoup losses from a decline in revenue, optimize coding efficiency, and re-establish strong relationships with hospital administrators.
In order to ease the outsourcing transition, the practice wanted a partner that could provide highly-personalized service and was easily accessible.

Medical Imaging and Radiology Associates’ leadership sought advice from other practices to identify billing and coding service providers. Professional Management, Inc. (PMI) was chosen based on a colleague’s recommendation.
First, PMI audited all the radiology group’s coding, billing and operational procedures to identify inefficiencies and opportunities for improvement.
Next, PMI implemented a thorough oversight strategy to proactively catch coding and billing errors that could damage revenue capture and future financial stability.
From the start, PMI demonstrated consistent transparency, accuracy and professionalism. As an added value, this improved the practice’s working relationships with hospital administrators.

The superior client service and high returns generated by PMI enabled the radiology group partners to devote more attention to growing the practice rather than overseeing the day-to-day billing and coding tasks.
Consistent financial stability fueled by strong revenue cycle management allowed the radiology group to grow their practice.
PMI adapted services to always meet the needs of the evolving practice and solidified a trusting partnership that has spanned more than 20 years.
Affiliated hospitals, introduced to PMI through the radiology practice, also began partnering with the company after witnessing how efficiently PMI detected problems and corrected errors to ensure optimized revenue.